Whenever you have a question, you can always contact us for answers. But you may be able to save some time by checking out our list of FAQs.
RoboWP is a full-stack digital marketing services concierge with offices in Italy and USA. We cater to your business needs in all aspects, 24 hours a day, 7 days a week, executing your company’s Internet marketing strategy, developing your brand’s equity, monitoring your business’s performance, increasing your online presence and growth, providing hosting, backups, security/performance audits, and realizing your custom requests and necessities.
Our collective team has over 20 years of experience.
We’ve found the best professionals in the online world to get your website up and running quickly, effectively, and professionally. You contact us and tell us what you’re looking to accomplish with your business marketing goals, and we make them happen! Simple!
Because we specialize in business niches like yours and with online platforms like UpWork or Freelancer.com, we know that you’ll spend a lot of time and effort trying to find professionals there and may pick the wrong ones. Interviewing people is a time cost that may not work out no matter how hard you try if you’re not entirely sure what you should be looking for in specific individuals of specific fields that specialize in exactly what digital marketing services you need performed for your business. And even if you did spend all of that time just to hire them, you’d still have to manage them, which can be extremely stressful.
However, we do all of that for you – and much, much more!
Yes. One of the packages of our digital marketing services includes an e-commerce site that processes credit card payments as a feature, plus other payment methods that you may wish to implement.
We absolutely will; marketing research is critical to having a competitive digital marketing strategy that effectively earns you money with your brand. Our dedicated team of veteran marketing professionals will provide tailored and focused research reports to provide ideal solutions for your business.
Of course! Once you are 100% satisfied with your new website and/or landing page, we will create your login as WordPress Administrator in order for you to manage your content independently.
Feel free to contact us for any revision requests that you feel necessary if you’d like us to handle it for you as a part of our digital marketing services. We provide maintenance and technical support on quick bug fixes and content revisions. For custom requests and complex technical tasks, we provide a very competitive quote with quick feedback and/or alternative options.
Please describe your problem in an e-mail and send it to firstname.lastname@example.org.
We have found that WordPress is the most effective platform for the most effective business websites.
Of course! We will build a custom website for your company that will represent your company’s branding, as well as it will be professional and user-friendly.
Great! Simply click on any button saying “Contact Us”, “Let’s Talk” or “Request a Quote”. Our sales representative will call you for an initial meeting and evaluation of your business needs. We normally provide you with a questionnaire to gather the necessary information, and then send you an official proposal to review and approve. After the initial payment, we then kick-start your project and you will be assigned a dedicated project manager for constant updates and for post-maintenance support after your website is launched.
You can contact us by phone (put phone here or add hyperlink to contact page), e-mail (Email address here, facilitate things for them as may have only read this question due to anchors) and/or through our ticketing system. We reply in no longer than a 4-hour time window.
Aside from the phone conference and the e-mail/ticketing system, your dedicated project manager, sales, marketing, or IT specialist will be able to conduct a remote meeting that’s enabled with screen-sharing and video-sharing to facilitate real-time demonstrations, feedback, and approval (for example, through the use of Google Hangout, TeamViewer, Slack, or Skype calls).
Before we proceed on the actual works, we would require you to give us access to your FTP and server. This will allow us to create a backup copy of all of your website and system information to eventually safely conduct the necessary tasks. If you don’t remember or are not sure what credentials to provide us with, simply contact your hosting or colocation company to give you this information or send us an invitation link to access the server.
You need to provide us with your website files and database. We will also require that you give us access to your server or simply send us an invitation link to access it.
Yes, we do have our own server farm. Our infrastructure is based on VPS hardware hosted by Linode (https://www.linode.com) which provides premium bandwidth, hardware, and support. Your website will run on SSD hard drives, network 40Gbps throughput with multiple levels of redundancy, Intel E5 CPU (the fastest processors in the cloud market) with soft limits of 400K monthly visits, and 30GB of file storage.
We give it to you for free along with the installation if you purchased our hosting package. In another case, you may buy one from any external company and we install it for you at an appropriate fee.
We most certainly do! As part of our digital marketing services, we provide both content writing and copywriting, including legal content. We make sure that your website shows high quality, professional images that represent your brand in the best possible way.
Absolutely! We have a dedicated team who will provide you with the necessary introductory training in managing your CMS through WordPress and guide you through standard procedures. We are also available to provide support through our ticketing portal. Write to us anytime at email@example.com.